How to Reset Your Android Phone

Power down your device. Before you begin the reset procedure, you will need to completely power your device off. (If the device is frozen, you can pull the battery out to turn it off.)

Press and hold the recovery buttons. The buttons vary from device to device, so you may need to look up the instructions for your particular phone. You will need to press and hold the buttons for a few seconds. Some of the more common button combinations include:

• Volume Up + Home + Power
• Volume Down + Power
• Home + Power
• If none of the above work, do a web search for your phone’s model plus “recovery mode”.

• ..................................

You’ll see an image of an Android robot with a red exclamation mark and the words "No command."

• While holding down the Power button, press the Volume up button and release it.
• Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
• Scroll down to "Yes - erase all user data" and press the Power button to select it.
Your Android One device will erase all of your data and restart with its factory settings. You'll see the Welcome screen just as you did when you turned the device on for the first time.
Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds. If that doesn’t work, try taking the battery out and putting it back in and starting the steps again.